Privacy Policy

---

 Last Updated: 24 February 2026

1. Introduction

This Privacy Policy describes how C.B.T.S Lanka (Pvt) Ltd  ("we," "our," or "us") collects, uses, and protects the personal information of visitors ("you," "your") to our website cbtslanka.com

2. Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address.
• Order Information: Details of the items you order, including brand, model, and part number.
• Payment Information: Payment details, including credit card information, when necessary.
• Technical Information: IP address, browser type, operating system, and other technical details collected through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders.
• To provide customer support and respond to your inquiries.
• To send you updates, promotions, and marketing communications (with your consent).
• To improve our website and services.
• To comply with legal obligations.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with trusted third-party service providers who assist us in logistics and delivery such as courier service.
• Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete personal information.
• Deletion: You can request the deletion of your personal information, subject to certain legal restrictions.
• Objection: You can object to the processing of your personal information for direct marketing purposes.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Last Updated" date above.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at inquiry@cbtslanka.com